TERMS & CONDITIONS

Refund & Cancelation Policy:

FEES WILL NOT BE REFUNDED if the participant withdraws from participation BEFORE or DURING the program.

Money-Back Guarantee:

If you complete the program with full commitment and still don’t see health benefits or meaningful changes, we’ll refund 100% of your program fee.

What “full commitment” means:
Actively participate in all program activities and components (e.g., attend check-ins, follow the personalised plan, and log your meals/activities consistently).

Optional health checks (not compulsory):
We encourage you to do relevant medical tests, such as a general health screening or hormone tests, before and after the program. These help us adjust your plan and objectively track your results, but they are not compulsory.

Terms Of Service:

  1. After the participant's payment of fees has been made, registration is complete and the participant will be contacted ONE DAY BEFORE the program begins.

  2. Any information about the program will be sent via WhatsApp/email/message to the participant.

  3. Participants in this program will be divided into several groups so that JSH Nutrition Consultancy can manage the program more effectively and efficiently for all participants.

  4. Each group will be managed by a certified and KKM registered Nutritionist or Dietitian.

  5. This program is conducted online through WhatsApp, Zoom Call, and Personal Video Call applications.

  6. Participants are PROHIBITED from disseminating any information about the program, including module content, ebooks, and program progress, without the permission of JSH Nutrition Consultancy.

  7. Any activity carried out in this program will be taken as a testimonial for JomSayHeart Nutrition Consultancy.

Disclaimer:

We guarantee results—if you fully commit.

Work with our KKM-registered Nutritionists & Dietitians, follow the plan, and you’ll achieve the personalised goals we set together.

Results vary by individual effort, medical status, and adherence. Our guidance is not a substitute for medical treatment.

This program is specially designed for participants to receive guidance and knowledge from certified and KKM registered Nutritionist & Dietitian to achieve their health goals through proper nutrition and lifestyle. The success of participants in achieving good results is due to the factors of intention, motivation, and commitment between the participant and Jomsayheart. Results may differ for each participant depending on the participant's commitment to the program.

Privacy Policy:

At JomSayHeart, we take your privacy seriously. All personal and health information you share with us is kept confidential and used solely to deliver our consultation services effectively. This includes your health data, medical history, and progress in our programs.

We do not sell or share your data with external parties. Your information is only accessed by authorized team members and stored securely in compliance with Malaysia’s Personal Data Protection Act (PDPA).

You may request to view, update, or withdraw your data at any time. For full details, please refer to our complete Privacy Policy HERE